All items are handmade which means they have unique features and will vary slightly, slight variations will occur with grain placement, size and shape. However if you are dissatisfied with your purchase for any reason then please contact me within 14 days of receiving it. This does not include custom orders.
To return an item it must be unused and in the same condition you received it, it must be returned to me within 14 days of you notifying me.
You are responsible for the shipping cost to return the items, unless they’ve arrived to you in a damaged state. Refunds will not include the original shipping cost except in the cases of damaged/faulty goods.
It is your responsibility to ensure that items are packaged correctly and safely for their return journey.